User Tools

Site Tools


en:loginproblems

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
Next revisionBoth sides next revision
en:loginproblems [2021/09/30 14:44] – [If nothing helps...] lineflyeren:loginproblems [2021/09/30 14:55] – [Login failed: Unknown communication error] lineflyer
Line 71: Line 71:
 </WRAP> </WRAP>
  
-{{ :en:loginproblems_3.png?direct&400 |}}+{{ :en:loginproblems_3.png?direct&600 |}}
  
-{{ :en:loginproblems_4.png?direct&400 |}} 
  
 This will open a screen, where you should again enter your username and password for that geocaching service. Afterwards select “Check authentication” to see if login is either now possible or what error is returned. This will open a screen, where you should again enter your username and password for that geocaching service. Afterwards select “Check authentication” to see if login is either now possible or what error is returned.
Line 122: Line 121:
  
 === Login failed: Unknown communication error === === Login failed: Unknown communication error ===
 +
 +In case you are using any anti-virus,firewall, Adblocker or VPN tool (e.g. F-Secure, AdAway, McAfee, Orbot, Corporate VPNs, TOR) please check if this might be blocking or disturbing your internet connection. 
  
 <WRAP center round todo 60%> <WRAP center round todo 60%>
-In case you are using any anti-virus,firewall, Adblocker or VPN tool (e.g. F-Secure, AdAway, McAfee, Orbot, Corporate VPNs, TOR) please check if this might be blocking or disturbing your internet connection. Try disabling such tool and check if the login works now. +Try disabling such tool and check if the login works now. 
 </WRAP> </WRAP>
  
 +If the date/time is wrong this might lead to problems establishing a secure connection to the server.
  
 <WRAP center round todo 60%> <WRAP center round todo 60%>
-Please also check that your phone is working with the correct date and time. If the date/time is wrong this might lead to problems establishing a secure connection to the server.+Please also check that your phone is working with the correct datetime zone and time. 
 </WRAP> </WRAP>
    
en/loginproblems.txt · Last modified: 2023/06/12 22:32 by moving-bits