Unterschiede

Hier werden die Unterschiede zwischen zwei Versionen angezeigt.

--- de:loginproblems [2021/09/30 14:55] – Struktur lineflyer
+++ de:loginproblems [2021/09/30 14:56] – [Anmeldung fehlgeschlagen: Unbekannter Kommunikationsfehler] lineflyer
@@ Zeile 130: / Zeile 130: @@
 Gehe in diesem Fall bitte in das c:geo Menü → Einstellungen → Dienste und aktiviere “Als Android-Browser identifizieren”. Danach musst du evtl. dein Telefon neu starten, um sicherzustellen, dass die Einstellung aktiv ist.
 </WRAP>
+===== If nothing helps... =====
+Some final recommendations if none of the above solved your problem:
+  - Make sure to also try the "long tap" to delete your authorization data in c:geo as described in step 4 on this page. This might help in rare case when outdated tokens,cookies or certificates are used due to data caching.
+  - Consider de-installing and re-installing c:geo. After a new installation the installation wizard will help you to set up the connection as described in [[.:firststeps|First steps with c:geo]].
+  - Contact our [[mailto:support@cgeo.org|support team]] by using the menu "Report problem" on the c:geo main screen (behind the three dot button), provide a detailed problem description and also tell us you already followed all steps on this page.

c:geo User Guide